What is your Return Policy?

Jayson Sambrano @ 2024-11-02 13:34:04 +0800

At The Moon Project, every piece is a journey, and we want to ensure it’s a stellar one for you. While all sales are final upon confirmation, we understand that sometimes the cosmos doesn’t align. Here's how we can navigate this together:

Contact for Concerns: For any space queries, reach out at themoonprojectph@gmail.com with your order number, photo of the waybill, product details, and a brief description of your issue. Expect a response from our crew within 48 working hours. Remember, the success of your replacement or refund mission is contingent upon our review.